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Overview

Mobile broadband for business

Mobile broadband gets laptops, tablets and equipment online over the mobile network, wherever there is signal. This guide covers the options, how to choose between them, and how to keep usage and security under control across a team.

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  • Forever Communications, part of Forever Group

In short

Business mobile broadband is internet access over a mobile network rather than a fixed line. It comes as portable hotspots (MiFi), data SIMs or eSIMs in laptops and tablets, in-vehicle routers and fixed wireless routers for premises. The right choice depends on how many people share it, where they work and how you manage the devices.

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Your mobile broadband options

Mobile broadband is a family of options rather than one product. The main ones are:

  • Portable hotspots (MiFi). A small battery-powered device that creates a Wi-Fi network for laptops, tablets and phones. Good for small teams on the move.
  • Data SIMs in laptops and tablets. Devices with built-in mobile connectivity take their own data SIM or eSIM and connect without a hotspot.
  • In-vehicle routers. Routers powered by the vehicle that give vans, buses and mobile units their own Wi-Fi and connect equipment on board.
  • Phone hotspot. Sharing a phone's mobile data. Handy occasionally, but it drains the phone and ties the laptop to whoever has the phone.
  • Fixed wireless routers. Routers for a building or site, covered in our guide to 5G business broadband.

All of them run on the same networks as your phones, so coverage where people work is the first thing to check; see business mobile coverage.

Choosing the right option

Match the option to the way people actually work:

SituationUsually the best fitWatch out for
One person working on the moveA data SIM or eSIM in the laptop or tabletThe device must have built-in mobile connectivity
Two to five people at a site or eventA portable hotspotBattery life and the number of devices it supports
Vans, field units and mobile officesAn in-vehicle routerInstallation, power and antenna placement
Occasional, unplanned useA phone hotspotPhone battery, data on the phone's plan, and security
A building or siteA fixed wireless routerSignal at the router and whether you need a static IP
Card machines, cameras and sensorsA data SIM or IoT SIM in the device2G-only equipment, which will stop working when 2G is switched off

Many businesses use a mix: data SIMs in the tablets of field staff, a hotspot kept for events, and a 5G router as backup at head office. Our business data SIM guide explains when a SIM in the device beats a hotspot.

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Mobile broadband from the networks we can supply

Each network sells mobile broadband in its own way. In brief, and in each network's own terms:

EE Business EE Business offers portable mobile broadband devices for internet on the move, business tablets and laptops, business eSIMs, and fixed wireless access routers for premises, with routers available for 4G, 5G and 5G+. See EE Business mobile broadband.

Three Business Three Business sells portable MiFi devices, data SIM plans (as eSIM or physical SIM) and 5G Business Broadband for premises, with eero mesh Wi-Fi as an option. See Three Business mobile broadband and Three Business data SIMs.

Vodafone Business Vodafone Business offers data-only SIMs, mobile Wi-Fi devices and data dongles, connected tablets and laptops, and the GigaCube 4G and 5G router for teams. We can supply Vodafone Business.

O2 Business O2 Business offers 4G mobile broadband as a connection before a fixed line arrives and as a temporary or automatic back-up for premises. For connected equipment it offers IoT SIMs managed from a single portal. We can supply O2 Business.

Prices and data allowances depend on the network, device and term, and we confirm them at quote.

Keeping data use and spend under control

Mobile broadband is easy to over-use. A laptop on a hotspot behaves as if it were on office Wi-Fi: it downloads operating system updates, syncs cloud storage and backs up photos. A few settings make a big difference:

  • Mark the connection as metered. Windows lets you mark a connection as metered so large downloads wait, and Apple devices have a Low Data Mode that cuts background data.
  • Schedule big updates for Wi-Fi. Use your device management tools to defer large updates until devices are back on office or home Wi-Fi.
  • Set spend caps. EE Business and Three Business both offer spend caps that limit charges beyond the plan; we can set out what each network offers for your account.
  • Size the data properly. Look at what similar users already consume before choosing a plan, rather than guessing.
  • Review usage regularly. Bill analytics such as Three Business's Three Analyst show which lines use the most data; we can help you review usage across networks.

For larger fleets, a clear company mobile phone policy that covers tablets and hotspots stops surprises.

Need help choosing?

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Security on mobile broadband

A personal hotspot or data SIM is generally safer than public Wi-Fi in a café or hotel, because the connection is not shared with strangers. It still needs care:

  • Change the default Wi-Fi name and password on hotspots, and the admin password on routers
  • Keep laptops and tablets enrolled in mobile device management software, so lost devices can be locked or wiped
  • Use a VPN or a zero-trust access service for company systems
  • Keep endpoint and mobile threat protection up to date
  • Do not leave hotspots switched on and unattended in public places

For organisations that want mobile devices to reach company systems over a private connection, EE Business offers a Data VPN service and O2 Business lists private static IP and IPsec VPN options for IoT. For mobile security software we can supply, see mobile security software licensing.

Mobile broadband abroad

Most mobile broadband plans can be used abroad on the network's roaming terms, but data use abroad can be expensive outside included zones, and some services are designed for UK use only. Three Business, for example, describes its 5G Business Broadband as a UK service for premises rather than for roaming.

Before anyone travels with a hotspot or data SIM, check the roaming terms for the destination, set spend caps, and consider whether staff need data abroad at all. See our business roaming guide.

How we help

We can help you choose between hotspots, data SIMs, in-vehicle routers and fixed wireless routers, check coverage where your people work on the networks we can supply, and set up spend caps and device management so mobile broadband stays under control. Pricing depends on the network, devices and data, so ask us for a quote.

Our sister site also covers business SIM only plans.

Contact us to talk about mobile broadband for your business.

How Forever Communications helps with business mobile

We help UK organisations choose, set up and run business mobile: plans, SIMs and eSIMs, phones, mobile broadband, 5G and the device management that keeps a fleet under control.

  • Start with what you have: we look at your current contracts, end dates, users and devices before suggesting anything new
  • Four networks, one conversation: we supply EE Business and Three Business, and can also supply O2 Business and Vodafone Business, so you can choose the network that works where your people work
  • Airtime first, devices your way: we focus on getting your airtime costs down, so you can buy iPhone, Samsung Galaxy and other devices separately and set them up to enrol in your mobile device management
  • Moving without losing numbers: we help you plan the switch and keep your existing business mobile numbers
  • Beyond the phone: 5G for business, mobile broadband and data SIMs for sites, vehicles and backup connections
  • Device management and mobile security: MDM and mobile threat defence from vendors such as IBM, Sophos, Check Point, CrowdStrike and Lookout, plus Jamf, Ivanti, Microsoft Teams Phone Mobile and Mobile Voice Recording with EE Business; see mobile device management and security

Forever Communications is part of Forever Group. Ask us for a quote and we will set out the plans and services that fit your team.

Frequently asked questions

What is business mobile broadband?

Business mobile broadband is internet access over a mobile network rather than a fixed line, using portable hotspots, data SIMs or eSIMs in laptops and tablets, in-vehicle routers or fixed wireless routers for premises.

Is a MiFi better than using my phone as a hotspot?

For regular use, usually yes. A dedicated hotspot or a data SIM in the laptop keeps the phone's battery and data free, works when the phone's owner is elsewhere and is easier to manage across a team.

How much data does a business mobile broadband user need?

It varies widely. Email and browsing use little, while video calls, cloud sync and operating system updates use a lot. Look at what similar users already consume, set devices to treat mobile connections as metered, and use spend caps. We can help you size plans.

Can I use business mobile broadband abroad?

Usually, on the network's roaming terms, but costs vary by destination and some services are UK only. Check before travelling and set spend caps. See our business roaming guide.

Is mobile broadband secure for business use?

A personal hotspot or data SIM is generally safer than public Wi-Fi, but you should still change default passwords, manage devices with MDM, use a VPN for company systems and keep security software up to date.

Still have a question about business mobile broadband?

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Next step

Want help choosing business mobile plans and phones?

Tell Forever Communications what you need and we will come back to you by email with options and next steps.

  1. 1
    Tell us what you needA few lines is enough: your organisation, users or sites, and timescales.
  2. 2
    We read it and reply by emailWith options and clear next steps.
  3. 3
    You decideChoose the option that suits you and we take it from there.

Business Mobile is a website of Forever Communications, part of Forever Group. We supply and support business mobile plans and devices.

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